Dear DogPack.com Customers,
After several years of serving the DFW and Internet community, DogPack.com will begin transferring its business to Metro Pet Services.
Metro Pet has over 70 years combined experience in the animal health, distribution, nutrition, and pet food industries.
You will now be able to order foods, treats, and supplements formerly available at DogPack.com from Metro Pet. Metro Pet offers four ways to place your order:
- MetroPets web site: http://www.MetropetServices.com/
- Toll-Free Phone: 1-866-290-7387 (Monday through Friday 8 AM to 5 PM)
- Email: Sales@MetroPetServices.com
- Shop at their retail location: 1937 E. Continental Ave, Southlake, TX, 76092, Monday through Friday, Noon to 5 PM
Metro Pet also offers free Dallas/Fort Worth delivery on Tuesday, Wednesday, and Thursday. If you have any questions about delivery schedules/times, MetroPets toll-free # is: 1-866-290-7387. The new delivery schedule will be effective starting May 16th, 2005. The delivery areas and policies are listed at: http://www.metropetservices.com/homedelivery.asp
Be sure that if you order frozen items that you either leave out a cooler with ice on your scheduled delivery day (if no one is going to be home) or that you purchase a cooler and ice on-line. If you are a local (Dallas/Fort Worth) customer and prefer to pick up your order, you can pick it up at MetroPet's Retail Location listed above.
If you are on a regular delivery schedule, please call Metro Pet Services at 1-866-290-7387 to set up regularly scheduled delivery. For customers who place their cards on file and wish to email their orders, the email address for orders is: firstname.lastname@example.org
While we at DogPack.com will miss the interaction with pets and their owners, we're gratified in knowing that the level of service and quality you've come to expect from us will continue. Metro Pet Services is committed to customer service and providing high quality dog and cat products, and we're sure you'll be satisfied with the transition.
The merging of product lines carried by Metro Pet Services and DogPack.com will give you more choices than ever before.
In addition to the food, treat, and supplement lines
currently carried by DogPack.com, you'll now have
the additional following product lines:
Canidae, Felidae, Chicken Soup, Natural Balance, Precise, Show Coat, Spotís Stew, Strong Point, and Wellness.
We will really miss all of our wonderful customers but feel that Metro Pet Services is a great company and give them our full endorsement.